Refund Policy

You can request a refund within 7 days of your first Pro or Developer purchase. For Developer, no paid API credits may have been consumed. This offer applies to the first purchase, not renewals.

Email support@compressgif.net with your account email and order or payment reference. We will check the purchase date and, for Developer, paid credit usage. Approved refunds are returned through Stripe to the original payment method, and the refunded subscription’s paid access ends. Do not send full card details, your password or an API key.

Canceling renewal keeps access through the paid service period and does not itself request a refund. Free credits, unused credits and expired download links have no separate cash value. If you believe a payment is duplicated or incorrect, contact support with the payment reference.